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    Email templates
    dawntrodgers
    • Feb 9
    • 1 min

    Email templates

    Every customer I have worked with so far has had concerns and issues with consistency. The ball gets dropped, customers get the wrong...
    12 views0 comments
    Robust Processes
    dawntrodgers
    • Jan 8
    • 2 min

    Robust Processes

    I firmly believe in the need for robust processes for any business to thrive. The definition of robust is “strong and effective in all or...
    11 views0 comments
    10 tips for process design
    dawntrodgers
    • Oct 30, 2020
    • 3 min

    10 tips for process design

    Start with why. While this seems obvious, this is not necessarily where we start. Establish why you need to review or implement a new...
    25 views0 comments
    Targeting trades
    dawntrodgers
    • Oct 19, 2020
    • 2 min

    Targeting trades

    So how to make my blog appealing and useful to the trades? Specifically related to processes? This got me thinking more critically ...
    26 views0 comments
    Reflection
    dawntrodgers
    • Sep 20, 2020
    • 2 min

    Reflection

    As I go into week five of my new venture, I have been reflecting. I was somewhat naive starting out. I had no idea how much there was...
    44 views1 comment
    Processes: when they are not working.
    dawntrodgers
    • Sep 13, 2020
    • 2 min

    Processes: when they are not working.

    As a result of my previous processes' blog, I have been asked why processes do not work. What does this mean? How do we know that...
    39 views3 comments
    Customer service: What is going on?
    dawntrodgers
    • Sep 6, 2020
    • 2 min

    Customer service: What is going on?

    Recently I have experienced some appalling customer service. I have also experienced some great customer service and am endlessly...
    175 views1 comment
    Busyness
    dawntrodgers
    • Aug 30, 2020
    • 2 min

    Busyness

    ... maybe my busyness can relieve your busyness ...
    49 views0 comments
    The importance of processes
    dawntrodgers
    • Aug 25, 2020
    • 1 min

    The importance of processes

    Following processes ensures staff safety, consistent customer experience, efficiency, reliability, and guaranteed replication of the action.
    82 views0 comments
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