Updated: May 26, 2021
I firmly believe in the need for robust processes for any business to thrive.
The definition of robust is “strong and effective in all or most situations and conditions”. All business situations and conditions need processes. To ensure consistency and success, those processes must be robust. Robust processes stand the test of time, are understood and followed by the business participants, and ensure efficiency and consistency.
ROBUST provides a good model for process design.
Robust - strong and effective in all or most situations and conditions.
Opportunity - a good position, chance, or prospect, as for advancement or success. AND a situation or condition favourable for attaining a goal.
Buoyancy - resilience and elasticity.
Useful - able to be used for a practical purpose or in several ways.
Simple - easy to understand, deal with, use, etc.
Templates - anything that determines or serves as a pattern; a model.
Dandi Processes develops and documents processes that are ROBUST following this ethos:
R – strong and effective processes that are fit for purpose to provide the basis for future efficiencies and therefore success.
O – processes that provide opportunity to place the business in a good position for advancement, success, or for the attainment of a specific goal.
B – resilient processes to meet the business's demands and challenges. Designing for elasticity ensures the processes are dynamic and easily reviewed for changing needs of the business.
U – useful processes are respected and used by the business participants. Ensuring they are addressing the common needs, ensures the success of the processes and therefore consistency for the business.
S – processes need to be simple; easily understood by the users.
T – by understanding the business patterns, templates are developed to provide models for consistency. Templates ensure a professional presentation of your business.
If you would like a review of your processes to determine whether they are robust, get in touch.