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    Processes: when they are not working.
    dawntrodgers
    • Sep 13, 2020
    • 2 min

    Processes: when they are not working.

    As a result of my previous processes' blog, I have been asked why processes do not work. What does this mean? How do we know that...
    43 views3 comments
    Customer service: What is going on?
    dawntrodgers
    • Sep 6, 2020
    • 2 min

    Customer service: What is going on?

    Recently I have experienced some appalling customer service. I have also experienced some great customer service and am endlessly...
    176 views1 comment
    The importance of processes
    dawntrodgers
    • Aug 25, 2020
    • 1 min

    The importance of processes

    Following processes ensures staff safety, consistent customer experience, efficiency, reliability, and guaranteed replication of the action.
    88 views0 comments
     
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